Loaf Enhances Value for Smile Investors

11 (portfolio clinics)

Smile Investors

Private Equity, New York

Overview

Smile Investors, a New York-based private equity firm, sought to increase the value of its 11 dental clinics amid growing competition. High no-show rates and inefficient operations across the portfolio reduced profitability. The firm needed a scalable solution to improve performance quickly. Loaf Agency implemented AI agents for patient communication and lead capture, paired with a centralized dashboard. Within 90 days, the portfolio saw enhanced efficiency and patient loyalty, yielding an estimated $801,000 in additional revenue.

Key feature // 1

Portfolio Under Pressure

Smile Investors needed to maximize the value of its 11 dental clinics amid fierce competition. High no-show rates, inconsistent patient retention, and inefficient operations across the portfolio dragged down profitability. The firm required a fast, scalable solution to improve performance and attract potential buyers.

“Our dental portfolio needed a boost fast—Loaf nailed it. Clinics are humming, profits up, investors thrilled. It’s the kind of win that makes you sleep easy.”

David L., Managing Director

The Implementation //

AI-Driven Portfolio Optimization

Loaf deployed AI agents to automate patient communication, reminders, and lead capture across all 11 clinics. Tailored to each location’s needs, the solution integrated with existing systems, while a centralized dashboard offered portfolio-wide oversight. Loaf provided ongoing support to ensure rapid deployment and measurable impact.

Results

A Stronger Portfolio

Within 90 days, Smile Investors saw a significant uplift in clinic efficiency and patient loyalty. The AI reduced operational costs, increased bookings, and strengthened overall portfolio value, positioning the firm for future success.

28%

No Show Drop

Proactive reminders improved attendance rates.

28%

No Show Drop

Proactive reminders improved attendance rates.

28%

No Show Drop

Proactive reminders improved attendance rates.

22%

Retention Increase

AI engagement kept patients returning.

22%

Retention Increase

AI engagement kept patients returning.

22%

Retention Increase

AI engagement kept patients returning.

15%

Revenue Growth

Higher bookings boosted clinic income

15%

Revenue Growth

Higher bookings boosted clinic income

15%

Revenue Growth

Higher bookings boosted clinic income

$801K

Portfolio Revenue Lift

Increased bookings and reduced operational costs in four months

$801K

Portfolio Revenue Lift

Increased bookings and reduced operational costs in four months

$801K

Portfolio Revenue Lift

Increased bookings and reduced operational costs in four months

Conclusion

Smile Investors can bank on Loaf as their unwavering partner. We’re here to supercharge their portfolio’s value over the long run, blending trust with results to grow their empire, clinic by clinic.

  • $40K

    90-Day ROI
    per Location

  • 10+

    Hours
    Saved Weekly

  • -30%

    No Show

    Reductions

  • +20%

    New Patient

    Bookings

  • $40K

    90-Day ROI
    per Location

  • 10+

    Hours
    Saved Weekly

  • -30%

    No Show

    Reductions

  • +20%

    New Patient

    Bookings

  • $40K

    90-Day ROI
    per Location

  • 10+

    Hours
    Saved Weekly

  • -30%

    No Show

    Reductions

  • +20%

    New Patient

    Bookings