Vision Restored: Loaf Revitalizes ClearSight Ophthalmology
1 Location
ClearSight Ophthalmology
Specialty Healthcare Clinic, Oregon
Overview
ClearSight Ophthalmology, a single-location eye care clinic in Oregon, faced declining patient retention and scheduling woes. Missed appointments and follow-up gaps hurt their practice. Loaf Agency implemented a targeted AI solution to tighten operations and reconnect with patients. In 90 days, ClearSight saw a turnaround in engagement. The effort netted a $650,000 annual revenue lift.
The Problem //
Blurred Operations Dim Prospects
ClearSight Ophthalmology excelled in eye care but stumbled in administration. Appointment no-shows plagued their schedule, costing revenue, while manual follow-ups for post-op care were inconsistent. Patients drifted away, feeling neglected, and the small staff couldn’t keep up with reminders and outreach. These gaps undermined ClearSight’s potential as a premier specialty practice.
“Loaf’s reminders keep our schedule full; patients feel valued, and we’re growing steadily now.”
Dr. James P., Owner
The Implementation //
AI for Sharp Precision
Loaf designed an AI solution tailored to ClearSight’s needs. The system sent personalized appointment reminders and vision care tips, cutting no-shows, while automated follow-ups tracked patient recovery. It plugged into their EHR seamlessly, tested over a month to ensure accuracy. Loaf trained the team via hands-on sessions, making the transition smooth and empowering them to focus on care.
Results
Clarity and Connection
In 90 days, ClearSight Ophthalmology regained its footing. The AI slashed no-shows and kept patients engaged with timely, relevant outreach, boosting trust and compliance. The practice ran fuller schedules and saw a wave of returning patients, reinforcing its reputation for attentive care. ClearSight emerged stronger, ready to grow its patient base with confidence.
Conclusion
Loaf has sharpened ClearSight Ophthalmology into a standout practice with a clear vision for success. Our partnership is a cornerstone of their growth, blending cutting-edge tech with their expertise. We’ll keep innovating alongside them, ensuring every patient sees the difference and ClearSight’s future shines bright.